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Merchant services

A new and secure self service environment to see and manage your payment terminal and e-commerce payments related information through the internet bank for businesses.

Log in internet bank

What is new in Merchant services?

In the new Card transactions sub-section, you now have quick access to card acquiring transactions and can investigate the details by yourself. 

Now you can overview:

  • summary of purchase and refund transactions per currency;
  • all main details (authorization ID, transaction date and time, masked card number, amount, commission fee etc.) of the single transaction;
  • filters allow to search by different criteria – e.g., period, location name and address, terminal ID, amount, authorisation ID, card number, etc. 

How it works?

You will be able to access and manage your merchant services (POS and e-commerce payment solution) data in one place from your computer or mobile phone.
To access the service you need to set merchant account related user rights in internet bank.

Merchant services
will allow you to:

  • Access convenient and secure environment to see and manage commissions and fees, locations and terminals, statement set-ups;
  • to edit agreement related data;
  • submit new applications remotely and in the most convenient time for you.

Merchant services options 

Overview

  • Agreement related data (Merchant acquiring agreement (POS), Accepting payments online (ECOM), Bank Link, E-identification);
  • commissions and fees per agreement; 
  • locations and terminals per agreement;
  • statements setups (POS, ECOM)

Edit

  • contact phone number under location address (POS);
  • statement sending method, frequency, type, file format and e-mail address (POS, ECOM)

Download

  • in CSV and Excel formats locations and terminals data (POS, ECOM)

To start using the service functionalities you need to

If you don’t see the Merchant services section set the user rights for merchant account in the internet bank.

1.
Have a merchant agreement

2.
Login to internet bank for business

3.
Find Merchant services section on menu

Log in to internet bank

Make your customer payments convenient

You can start using Merchant services by having payment terminal or e-commerce payment solutions.

POS E-commerce payment solution