| Service | Fee |
|---|---|
| Cancellation of a payment:1 | |
|
20.00 EUR |
|
20.00 EUR |
|
50.00 EUR + fees of foreign banks |
| Investigation/change of details of a sent payment: | |
|
20.00 EUR |
|
20.00 EUR + fees of foreign banks |
|
40.00 EUR + fees of foreign banks |
| Change/specification of details for incoming payments: | |
|
10.00 EUR |
|
10.00 EUR |
| Fee for reviewing of an unjustified complaint | 10.00 EUR |
| Service | Payments that were made during the last 6 months | Payments that were made 6 or more months ago |
|---|---|---|
| Tracing payments sent or missing incoming transfers: | ||
|
20.00 EUR + actual expenses | 25.00 EUR + actual expenses |
|
40.00 EUR + actual expenses | 120.00 EUR + actual expenses |
1 Payment of the commission fee does not guarantee the return of money to Customer’s account. Return of the executed payment is possible only with the consent from the receiver of the payment.
2 Fee is not withheld if the Bank has not started processing the payment and it has not yet been sent to beneficiary’s bank or correspondent bank.
3 Change of details is made by submitting Bank’s statement on the change of payment details according to the Customer’s application.
4 It is only possible to make on the payment crediting valuation day, if the beneficiary’s (Customer's) account currency indicated in the payment does not correspond to the payment currency and the Customer's application on the change of beneficiary’s account is submitted to the Bank no later than on the payment crediting valuation day by 16:00. Based on the Customer's application, the payment may be transferred into the Customer’s account whose currency corresponds to the payment currency. If the payment has already been transferred into the Customer’s account (currency conversion has been made), the Bank is entitled to calculate and deduct from the Customer any losses arising from the currency conversion.
