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What to do in the insured event for home, travel or vehicle insurance

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Home insurance

 

  • Immediately inform relevant authorities (the police, the fire and rescue service or the manager of the house) about the event If it doesn’t endanger your health and safety, try to reduce the damage caused by the accident. Take photos of the scene of the accident and its consequences.
  • Submit an application for indemnity 24/7 within 3 working days from the accident on the webpage if.lv or by calling If Insurance at +371 67338333
  • Never start repair without the consent of insurer. The insurer will contact you if it will be necessary to ask for additional documents and evidence, clarify information about the circumstances of the insurance event, the amount of losses and possible liable persons, or agree on the possibility to inspect the scene or damaged property.

Vehicle insurance

 

  • Immediately inform relevant authorities (the police, the fire and rescue service) about the event If it doesn’t endanger your health and safety, try to reduce the damage caused by the accident. Take photos of the scene of the accident and its consequences.
  • Submit an application within 7 working days from the accident for indemnity 24/7 on the webpage if.lv or by calling If Insurance at +371 67338333
  • Never start repair without the consent of insurer. The insurer will contact you if it will be necessary to ask for additional documents and evidence, clarify information about the circumstances of the insurance event, the amount of losses and possible liable persons, or agree on the possibility to inspect the damaged vehicle. You can take the vehicle to a repair service of your choice in order to prepare a repair cost estimate.

Short term travel insurance

  • In case of an accident, please contact the insurer 24/7 by calling at +371 66888833 (for calls from the US +1954 370 6404)
  • You can submit an application for indemnity 24/7 on the webpage if.lv or by calling If Insurance at +371 67338333


What to do if an accident occurs or you need help