Internet bank

You can view and change the internet bank transaction limits in the internet bank’s section “Accounts” → “Current accounts and limits“.

If the need for higher limits is temporary, you can set a time period (up to 180 days) for higher limits, upon which your transfer limits will be reduced back to the previous limits.

For minors, the daily limit is 70 euros. It can be increased from the age of 16.
 

If you use the Smart-ID app as an authentication tool, you need to create a new Smart-ID account after changing your name/surname or personal identity number.

Upon receiving information about the change of personal data from the Office of Citizenship and Migration Affairs, SEB will automatically update your data in the banking system. This means that your Smart-ID account may become invalid, and you will not be able to log into the internet bank, confirm payments or other transactions.  

To use the services of SEB without any interruptions or restrictions, we invite you to notify about the change of your personal data as soon as possible.

You can learn more about how the change of personal data affects the use of SEB services on our website.

1. Make sure that you start at our official web page by typing seb.xx on address line and move to internet bank via the webpage. Do not use search engines, such as Google or Yahoo!, as these might offer you fraudulent pages. 
2. Check if the internet bank address starts with “https://ibanka.seb.lv/ ” and https://id.seb.lv/ . 
3. After opening the webpage, carefully inspect whether its design and functionalities are correct. When the webpage is cloned by the fraudsters, functionality, as well as the visual part may not be complete and correct. Therefore, please pay attention to the following aspects: 

• Homepage or login page look – are the visuals correct and you can open different texts and tabs, meaning that the functionalities work without malfunction? 
• Authentication means – are all of them available? E. g., on our internet bank page, you can choose from all available authentication means, whereas in fraudulent pages, you might miss some of them 
• Language change – does it work correctly? When you change the language on a fraudulent page, it might not change or be switched to a different one 

Yes, it is safe to use the virtual advisor on internet bank. The solution is already being used on our website, and has proven its worth. Virtual advisor will help you find answers to your questions.

The moon or the sun symbol is a switch for changing the theme of the internet bank to dark or light. Your theme selection will be remembered, until you delete the page cookies.

There are two ways to change the language that you want to operate in: First, in the upper right corner of the login page. The second way is to log in to the internet bank, and then to switch the language at the bottom left side of the page, near the moon symbol.

If the internet bank is not used actively, the session will end in 5 minutes (previously – 10 minutes) in accordance with the requirements of the European Union regulation (PDF) on strong customer authentication. At the same time, the internet bank can determine whether you are actively using it. For example, if you are filling in a payment form, typing or moving the mouse, the session will not be timed out.

To add your account to the Internet bank of another person, Account owner must fill application form (PDF), specifying the following details on the form:

1. Own (account owner) name, surname and personal identity number, and account number (current, deposit or savings account);
2. Internet bank owner’s or person to whose Internet bank the account will be added information – name, surname and personal identity number;
3. Account is visible until date, or if the agreement is without a term;
4. Daily and monthly limit, if payments will be allowed, or pick Payments prohibited (right to only view Account statement). Payments can be allowed only for current accounts.

The filled formed must be signed with a qualified digital signature, and forwarded to the Internet bank’s owner. The Internet bank’s owner must upload the form in Internet bank’s section Additional services -> E-documents, choosing Topic “Other person account in internet bank” and Sub-topic “Other person account in internet bank” and sign with any authorization device.

After processing the application, bank’s employee will reach out to confirm the execution.

Application form (PDF)

To make it easier for parents to keep track of their children's daily spending, we offer parents the opportunity to add information about their minor child's current account to their internet bank. It allows the parent to view in own internet bank the balance of the child's account, the transactions made and information about the payment card linked to the account.

If you wish to view information about your child’s account in your internet bank, please submit an application. You can do it remotely:

• Download and fill in application form (PDF).
• Log into your internet bank and open section Additional services -> E-documents.
• Press button “Upload an e-document” and attach the application.
• Choose “Other person account in internet bank” as document’s topic and sub-topic.
• Press button “Next” and sign the application.

Information about the child's current account will be available in your Internet bank until the child reaches 18 years of age. Then we will remove the account from your internet bank. If necessary, it is possible to remove the account earlier by submitting a request to us.