Changes to the price list and various services terms and conditions
On June 26 this year, changes to SEB General Terms and Conditions and to the terms and conditions of various services will come into force. We will make the changes in accordance with the requirements of the EU Accessibility Directive to make documents easier to understand. On July 1, changes to the General Price list will also come into force. Here is a summary of the most important changes.
Improving accessibility
We are currently actively working on updating the content of our website, internet bank and mobile application in accordance with Directive (EU) 2019/882 of the European Parliament and of the Council on the accessibility requirements for products and services. Our aim is to ensure that our content and services are understandable and easily accessible to everyone. This includes people with visual, hearing, mobility or mental disabilities, older people and others.
We will also update the General Terms and Conditions by June 26. We will clarify concepts and processes, merge and delete outdated items and make changes to the text. Here you can find the updated text of the General and other services Terms and Conditions:
- General Terms and Conditions
- Payment terms and conditions (previously Terms and conditions of settlement)
- Customer benefit programme agreement terms and conditions
- Terms and conditions of the Savings deposit for privates
- Current account agreement terms and conditions
- Payment card agreement terms and conditions for private persons
- Payment card for minors agreement terms and conditions
- Credit card general terms and conditions for private persons
- Temporary cards agreement terms and conditions for legal entities and private persons
- Internet bank agreement and mobile application terms and conditions
- Customer plan agreement (for private customers)
- Entrepreneur service plan agreement (for legal entities)
- Digital coin jar agreement terms and conditions
- Term deposit agreement terms and conditions
- Investment account agreement terms and conditions
- Terms and conditions of receiving e-invoices
- Terms and conditions of e-invoice with automated standing order agreement
- Standing order agreement terms and conditions
From June 26, our website will be available in Latvian and English. If the information is needed in another language, it’s possible to use the translation tools available in browser and on the web. In the future we plan to use this approach also on our internet bank and mobile app. Given that financial services are a serious and often complex topic, we will provide individual consultations as needed in the most convenient way for our customers.
Changes to the price list
On July 1 this year, changes to the General Price list will come into force. We will keep the prices and fees for our services unchanged. The changes to the price list are mainly editorial. In particular, we will remove outdated items and references and clarify information on certain services.
The updated price list for individuals and business customers is available on our website.
If you have any questions, please contact us via the internet bank or ask questions to our Virtual advisor on our website or internet bank.
